NYT: Obamacare Website Still Busted
The website is the least of the problems.
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Even as the Obama administration is busy taking a victory lap of sorts for recent Obamacare website corrections, the New York Times reported on Sunday that healthcare.gov is still busted.
While the front end experience customers see may appear to be improved, insurers tell the New York Times that the all-important back end that sends an individual’s enrollment information to insurers is not functioning properly. Specifically, customer information is being scrambled or in some cases lost entirely, leaving citizens to believe they have successfully enrolled only to find out later that they have no health insurance.
“Health plans can’t process enrollments they don’t receive,” said America’s Health Insurance Plans trade group spokesperson Robert Zirkelbach.