Being a former government contractor myself, I can confirm what this caller is saying.
Check it out:

CALLER: I’ve been a government contractor for 20 years, and I want to describe something here that I think people don’t understand. Failure is the norm in government contracting. If it had been a success, that would have been the big surprise. This website was going to fail, everyone knew it. I want to explain why and then kind of some political implications for that. When you do a government contract, you get statement of work, you get the contract, and it’s all backed by regulations and several departments, et cetera, and if you look at everyone involved in this website, what they had there was direction and goals, which are typical for a government contract, they were unresolvable. There was no way to implement this with the IRS coming at you from one direction, private insurers from another, HHS from another, the monster —

RUSH: Wait, wait, wait, hold, you’re going real fast here, and I’m having trouble. I think I know what you’re saying, but I’m having trouble following you. First, you’ve been a government contractor for 20 years so you have experience dealing with government contracts.


RUSH: And you’re saying when you get a government contract there’s no way it can actually succeed because the objectives and goals are what?

CALLER: They’re unresolvable. What they’ll give you is directions, a directive to do one particular thing, but this doc can be written by a committee and another committee and another committee, and another committee will say, “Well, we want you to do this,” but those two goals are unresolvable.

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