The Transportation Security Administration said they are investigating a report that one of their workers spilled the ashes of an Indiana man’s grandfather at a checkpoint inside the Orlando International Airport.

John Gross, of Indianapolis, is demanding an apology from the TSA after a security officer allegedly opened the urn, sifted through the ashes with her finger and the spilled about a third of the contents.

TSA spokesman David Castelveter told Fox News Radio that to his knowledge Gross has not filed a formal complaint with the agency. The investigation could also be hampered because that particular checkpoint did not have a video camera.

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